Q: What is the policy for inclement weather at NASCAR events?
A: The ISC Weather Protection Program applies to regular grandstand tickets for all NASCAR races at any ISC venue that is postponed and rescheduled to a different date due to inclement weather. Fan(s) may exchange regular grandstand tickets that were not used on the rescheduled date for a future NASCAR race at an ISC property. Unused regular grandstand tickets may be exchanged for a same-series grandstand ticket of equal or lesser value on a ticket-by-ticket basis based on event and seating location availability at the time of redemption. Complete the request form below or contact the track ticket office at 866-460-7223 to inquire about eligibility and exchanging your ticket.
Q: What tracks are part of the ISC Weather Protection Program?
A: Auto Club Speedway, Chicagoland Speedway, Darlington Raceway, Daytona International Speedway*, Homestead-Miami Speedway, ISM Raceway, Kansas Speedway, Martinsville Speedway, Michigan International Speedway, Richmond Raceway, Talladega Superspeedway, and Watkins Glen International
*Fans may exchange tickets for any NASCAR event at Daytona International Speedway with the exception of the Daytona 500. If the Daytona 500 is postponed, Daytona 500 ticketholders may exchange their tickets for any ISC event or the following year’s Daytona 500 event.
Q: How much does the ISC Weather Protection Program cost?
A: Nothing. The protection is free for all customers with a paid regular NASCAR grandstand ticket at any of the 12 ISC venues listed above.
Q: How do I exchange my tickets for a future race event if my race is postponed?
A: Upon completion of the rescheduled event, the accountholder has 60 days to contact the ticket office at the ISC venue where the race event was postponed by completing the website request form below. Once the form is submitted, a ticket agent will contact you to complete the exchange process for a regular grandstand ticket for a future NASCAR event at any of the 12 ISC venues. A ticket agent will contact you as soon as possible with consideration for the new event date you have requested.
Q: For what future events can I exchange an unused ticket?
A: Eligible regular grandstand tickets may be exchanged for any future ISC NASCAR race within one (1) year of the original event date or for the same race the following year, excluding the Daytona 500. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500. Eligible tickets must be redeemed within 60 days of completion of the postponed event. Regular grandstand tickets may only be exchanged for the same race series as the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.
Q: What tickets are eligible under this policy?
A: Only regular grandstand tickets purchased directly from an ISC venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.
Q: What if I used some of my tickets for the rescheduled event but not all of them?
A: Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Complete the request form below or contact the track ticket office at 866-460-7223 to inquire about the eligibility of your grandstand ticket(s).
Q: What about other purchased items including parking, camping, pre-race passes, etc.?
A: The ISC Weather Protection Program only covers regular grandstand tickets.
Q: What if the event is delayed?
A: The ISC Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date. Delayed races regardless of the length of delay are not eligible, including if the event completes after 11:59pm.
Q: What if the event is shortened due to weather?
A: The ISC Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.